Samples and Success Stories

Many assets are created in the process of making a user experience.  A partial list is at right.  Contact me if you would like to see samples.

Of course, these assets are useful only if they contribute to user experiences that are successful to the business and users.

See the success stories below.  I am proud of my contribution to these successes.   In each case, our team was presented with challenges, and it took all of our expertise and a willingness to innovate to come up with successful solutions.

Success Story 1: Who's Working for Whom?

A Fortune 150 Company is struggling to get its agency to successfully partner with them.  The agency refuses to use the company's collaborative website, and will not provide visibility into its creative process...  Approach and Results >

Success Story 2: Collaborating Globally in the 21st Century

A Consumer Products Company knows its employees need to work together better.  But there's disagreement on how online collaboration tools might help...  Approach and Results >

Success Story 3: Our Tickets Sell Themselves (Or Do They?)

A world-famous performing arts venue has a steady demand for tickets.  But no one is buying them online...  Approach and Results >

Because virtually all of my work assets are done for proprietary clients, I cannot share them online.  To see samples, please contact me.

Below is a partial list of work assets I have created while planning, building and maintaining user experiences: 

• Site Strategy
• Requirements
• Roadmap
• User Stories
• User Personas
• Workflow
• User Research: Strategy
• User Research: Interview Guide
• User Research: Findings & Recommendations
• Wireframes
• Functional Specifications
• User Acceptance Plan
• Adoption & Change Management

Looking for something not listed above?  Contact me.